Shaping the X-perience: World Cafe Event

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Futuristic Product / Journey decision machine

Making Strategic and Operational Product Decisions Using the Voice of the Customer

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Geocacher in the office

A Geocacher’s Guide to Consulting

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Customer-centric culture dimensions

The Science Behind a Customer-Centric Culture

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Key functions performed by UX teams

UX Operating Model Perspectives

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Creating Products with Customers in Mind

Creating Products with Customers in Mind

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